Privacy Policy

Your security is important to us

We take the trust you place in our company seriously. All of your information is used solely for the purpose of providing you the best options for insurance to protect you and your assets. We will never sell or share your information for any reason other than to provide you with those services.

Who we are

We are Agency Associates, Inc., based in Cleveland, OH. Our website address is:

What personal data we collect, why we collect it, and how we use it

Non-Public Personal Financial & Medical Information (NPFMI) Protection Procedures Effective Date: January 1, 2005

As required by state and federal law, Agency Associates providing this notice to let you know how we protect the NPFMI that we receive about you and your dependents. We know that your privacy is important to you, and this notice describes the steps we take to protect your NPFMI.

As used in this policy, terms such as “AA”, “we,” “us,” “our” and “Company” refer to Agency Associates Inc and its current and future affiliated entities.

How we protect all information:

Except as explained below, we restrict access to your NPFMI to our employees who need to know that information in order to provide you assistance with your coverage. We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to protect your file.

We collect NPFMI about you and your dependents from the following sources:

  • Information we receive from you on applications or other forms.
  • Information we receive from your employer; and
  • Information we receive from the insurance companies and the reports they run in order to process your quotes.

Website Privacy Policy

This website is intended for a United States audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.

We will only disclose your NPFMI as requested by you and as permitted by law to:

  • Your insurance company
  • Insurance companies from which we are requesting quote comparisons
  • Trade organizations and civic organizations to which you belong (statistical information only)
  • Federal, state and local government as required by law.
  • Any other special requests you may have (ie: your doctor’s office)


Should you have any questions about this or any other policy, please feel free to talk with us.

Policy last updated 9/23/2020