About Us

Our goal is to deliver the right blend of price, coverage and service.


Our agency is not limited to a single carrier. We have over 50 insurance companies with whom we partner to place your business with the best choice FOR YOU.


Our agency has a dedicated service center staffed from 9-5 M-F to help you with policy changes, questions, and providing you with the documents you need.


Our agents are constantly training to keep their fingers on the pulse of the insurance industry. We are able to adapt quickly and advise you of ways to ensure you're covered.

Our story

Agency Associates was founded in August of 2012 by James Trivisonno CLU, CHFC, LUTCF. James applied his 30+ years of experience in the insurance industry and opened up his own agency in Cleveland, Ohio. We have since expanded, with offices in Cleveland, Akron, Toledo, and Lima, OH, as well as Coolidge and Show Low, AZ. Our agents write 

Our agency is comprised of individuals with professional experience in creating customized solutions for our personal insurance, business insurance and employee benefits clients, with our core niches in Auto InsuranceHome InsuranceRenters InsuranceBusiness InsuranceHealth InsuranceIRA’s, Medicare and even bail bonds.

We’re an independent insurance agency offering a comprehensive suite of insurance solutions to protect your business and your life from the unexpected. We don’t just sell insurance. We work closely with clients to help them make important and informed decisions every day when it comes to protection and their future.

Because we’re independent, our priority is you – not the insurance company. We represent many different insurance companies which offer a wide variety of coverage options and price points. Our goal is to deliver the right blend of price, coverage and service.

Our insurance advisors are there to help our clients find the best policy available to suit their best interest. Some customers call looking to protect their risks with the purchase of a new vehicle, home or business; some want a policy coverage review to be sure they have the proper coverages; some hope to discover financial freedom through Financial Literacy Courses and financial analysis. Whatever the need of our clients – we’re there every step of the way.

Who is Agency Associates?

We are an independent insurance agency that provides a full complement of insurance services. We offer personal insurance such as Home and Auto, Motorcycle, boat, RV, Tenant coverage and umbrellas. Perhaps you need business insurance for your company or your commercial auto? We can do that as well. Health insurance for individuals and companies? Yep! Help with navigating the ever-changing waters of Obamacare? Absolutely.

We are also the Agent of Record for the Builders Exchange of East Central Ohio and the Canal Fulton Chamber of Commerce. Through these organizations, we can offer various programs that provide additional savings to their members.

What makes us different?

We are different. I’m sure you’ve heard it before, but if you ask our current clients, they’ll tell you it’s true. Our primary focus isn’t the sale. No, really. Our focus is to help you find the best value and then SERVICE your account after the sale.

We are brokers, which means that we represent many different insurance providers. Our experienced agents take the time to discover your needs and then match them to the best coverage for you. Each year, we have the ability to requote your business with multiple carriers to ensure that you continue to receive the best coverage for your premium.